You Don't Have to Take Our Word for It!
Here's what some of our satisfied customers have to say about Wilmington Auto Repair & Transmission:
Russ made this experience as great as possible which took a lot of patience dealing with a warranty company. He's everything you look for in an Auto technician which are hard to find. He and his employees are a class act and very trustworthy. HIGHLY RECOMMENDED!!!! Thanks againLarry G.
I walked into this establishment and was greeted very professionally and respectfully by Trevor and immediately felt this was the place to repair my car. I had issues with my power steering after my serpentine belt fell off and the repair shop that put the belt back on left me without power steering. That repair shop was just focused on recall on power steering motor eventhough I did not have an issue prior to entering that shop. After multiple times explaining the recall was fixed I was still left without power steering. I was recommended to Wilmington transmission after talking to a gentleman and he said go see Russ at wiilmington repair. Within a few hours they were able to identify the issue and fix at a very reasonable cost. I cannot say enough about this experience except thank you to them and the gentleman that recommended them. Thank you Russ and TrevorMichelle
Someone recommended this company to me as I was having power steering issue and I was greeted very professionally and respectfully when I walked through the door which instantly made me feel like I was going to be serviced the same way and sure enough I was. I cannot say enough about this experience. My car was ready in a short time and very reasonable bill. My only regret is that I didnâ?Tt go there sooner. Thank you Trevor and Russ and to the gentleman that referred me to them. If you are having mechanical issues check them out you will be glad you did.Michelle
Russ and his son Trevor have worked on a few of our older vehicles (son and daughter's vehicles) and I've always been happy with their work. They always call with an estimate of work needed and price and always get the work done on time. They are the best mechanics I've used in a long time. Thanks Russ and Trevor I really appreciate your good work.Joe F.
Although I didn't have any work done by them, I did have a very technical transmission question that they answered very professionally and courteously. Thank you.Kip
First time customer of Wilmington Auto. I brought my son's 2007 Saturn Aura with 215k miles in for various work. Russ listened to my description of the issues and let me know that the cost was worth it even in a car with as many miles on it as it had. He later called to tell me that additional problems had been found (we knew, we had ignored it). He was upfront with the cost of the additional repairs and the time needed to complete them. We were pleased with the work and the cost. We did follow up with one small issue. It was taken care of promptly. I was very happy with the level of communication and the work that was done. Will recommend Wilmington Auto and Transmission for service.Paul Mayer
I want to thank Russ for his honesty and integrity, I had recently had my car serviced at a dealer. I was getting some noise while driving. I dropped my car of at Wilmington Trans at 8:00. By 8:30 they called and Russ told me he noticed some new parts on the undercarriage and found the problem was shotty workmanship at the dealer! He told me I should take the car back to the dealer and have them correct the problem. With no cost to me, I did as he advised and got the problem fixed for free! Many thanks.Dave Paradiso
My 2010 Kia soul was having trouble shifting and would not go into park. I brought the Kia to Commonwealth Kia and they told me I needed a new transmission as the selector shaft was rusted. I thought it was the shifter cable and decided to bring it to Wilmington Auto Repair. After only talking to the mechanic for a short time about the symptoms he said it was the shifter cable and an hour later after leaving the car there he called to tell me that it was the shifter cable and he would replace it for a very reasonable price. I was refreshed at how honest they were about the repairs and the repairs were done in a very timely manner. I would recommend them to anyone who does not want to be scammed by dealerships. Overall I am very happy with their service and I will be bringing my car there in the near future for any service needs.Chris Laquidara - Andover, MA
Russ is a fantastic mechanic that I've been using for years. So good I sent all of the neighbors on my street to him (all of which have been happy with his service). He is reputable and only fixes things that you need done. I brought my car to the dealership and they were going to charge me $900 to replace a rear quarter panel for an automatic door closing issue. Russ took the car in, cleaned the door contacts and charged me $30. Good guy with a great team of people working for him. Definitely check out Wilmington TransmissionREO
I have been bringing my cars to Russ for many years. He is honest and trustworthy. He treats customers with respect and does not try to sell services you don't need. I appreciate the layman terms he uses, so that I understand what he is actually doing to my vehicle and why. He recently added even more services, so I will continue to have him maintain and repair all my vehicles.Rhonda Boudreau - Tewksbury, Ma
Wilmington Transmission & Services is the ONLY place I will take my car for any repair they perform. I have been doing business with Russ for close to 25 years and he is the most reputable, honest, hard-working, fair & kind auto technician I have ever dealt with. His senior technician, Scott, is also phenomenal. The work they perform is done to the highest of standards at a fraction of what dealerships charge. They are sincere about their evaluation and always strive for perfection. No work is done sub-par and all work that is done, is absolutely necessary. Scott & Russ will always find the most cost effective way to repair your car. I highly recommend Wilmington Transmission & Services! You will never go anywhere else!Tina Williams
I first met Russ several years ago when I needed a $3.00 light bulb - he said "No charge, maybe when you need an oil change, you'll come back" I did, and have been a customer ever since!Lynn Muphy
I brought my car into Russ, without an appointment. My car would not go into drive and was making a terrible scraping sound when I took a right hand turn. Russ was open and upfront with me about the cost of the repairs and whether it was worth fixing. Russ's honesty was very refreshing, I can not thank him enough. I would recommend Wilmington Auto Repair to anyone that asks.Melissa Felix-Fortunata
Great service, very trustworthy! I would recommend Wilmington Trans to anyone who wants knowledgeable, Friendly and honest mechanics at an extremely reasonable price! By far, the best around!Lisa Strainge